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General Announcement:
We've identified an unsolicited email (sample) being sent to our subscribers that we wish to warn you about.
The email is written as if it was sent from CABLELYNX TEAM with a subject line of "CONFIRM/UPDATE YOUR EMAIL ACCOUNT" and asks that you to reply with sensitive information, such as your user name, password - and sometimes even personal information such as your birth date.
Any email of this nature DID NOT come from Cablelynx; it is SPAM and should be deleted immediately. Official notifications from Cablelynx will always include our technical support contact information and we would never ask for confidential information such as your password. As a general rule, you should treat any emails you receive where personal information is being asked of you as suspicious. You should never respond to emails that solicit personal information as email is generally an unsecure method of communication. If you ever have any doubt, you should contact our technical support department immediately.
We take Internet security very seriously at Cablelynx, and will do all that we can to ensure our customers have a safe and enjoyable experience using Cablelynx high-speed Internet service.
Thank you,
Cablelynx
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